Built from public records. No company paid to be listed. Every check names its source and the date it was read.

New London County Septic & Excavation in Ledyard, CT

4.8 from 8 Google reviewsOpen 24 hours, seven days a week1 service found on their website
20 Lorenz Industrial Pkwy, Ledyard, CT 06339(860) 536-0420nlcountyseptic.com/ opens in a new tab
New London County Septic & Excavation

About New London County Septic & Excavation

From the website of New London County Septic & Excavation, read 15 Sept 2026. It describes what the company says it offers, not independent verification.

New London County Septic & Excavation pumps septic tanks. The company says the standard industry recommendation is a pump-out every three to five years. For a homeowner, that makes the next pump-out a calendar decision rather than a surprise.

Septic Services in Ledyard

Quoted from the website of New London County Septic & Excavation, read 15 Sept 2026.

  • Septic Tank Pumping

    The standard industry recommendation for septic tank pumping is every three to five years.

    source opens in a new tab

Septic Service Categories

These are how Google lists the business, not proof of a service offered.

Septic system serviceExcavating contractorSnow removal service

Hours

Open 24 hours, seven days a week

Google Reviews

4.8 8 Google reviews
Read all reviews on Google opens in a new tab
  1. James W.

    July 2026

    I had a septic emergency and called five different companies. **New London County Septic & Excavation** was the only one that was able to respond immediately and get to my home as soon as possible. The service technician was highly professional, knowledgeable, and took the time to explain everything while quickly resolving the issue. During a stressful situation, their prompt response and exceptional service made all the difference. My family truly appreciates the outstanding service we received.

  2. April H.

    June 2026

    Have worked with Melanie and Todd for several years now and they have been amazing. They take pride in their work and I feel valued as a customer. Prices and rates are fantastic and their snow removal services have been a lifesaver for us.

  3. BoBo M.

    April 2026

    Consistent trustworthy service and very knowledgeable. Five years ago Todd and his team replaced an aging 55 year old septic tank common to our Gales Ferry-Christy Hill neighborhood. At that time NL County removed the original concrete tank and replaced with a modern two compartment plastic version connecting to the existing dry-well leaching system. More recently they replaced two suspicious junction boxes and flimsy 1960’s piping with modern PVC materials. And with modern fiber optics video equipment they could now assess the dry wells were OK and working fine.

  4. Renee M.

    April 2026

    "New London County Septic is a truly exceptional family-run business. Owner Todd Willis and his entire team provide top-tier service, from detailed inspections to complex system installs and repairs. I recommend them to all of my clients with total confidence, and I’ve even relied on them for repairs at my own property. They are fair, honest, and consistently professional."

  5. Tara V.

    January 2026

    I had a great experience with New London County Septic & Excavation. Todd was incredibly helpful and knowledgeable, and most importantly, he gave me an honest assessment without trying to sell me something I didn’t need, even though he easily could have. That level of integrity is hard to find. Because of their honesty and professionalism, I will absolutely be using them moving forward. Highly recommend!

From the Google listing, checked 30 Aug 2026.

James writes that during a septic emergency he called five companies and this was the only one able to "respond immediately", with a technician who explained everything while fixing the problem. Renee sends her own clients to the company for inspections, system installs and repairs, and has used the crew at her own house. Tara says Todd gave her an honest assessment and did not push a sale she did not need. BoBo describes a longer history: Todd and his team pulled a 55-year-old concrete tank shared by the Gales Ferry neighborhood and set a two-compartment replacement, then came back to swap aging junction boxes and piping and to video-check the dry wells before touching anything else. Lynn notes the crew arrived on schedule and worked quickly. Ryan singles out Carl for his knowledge and his manner with customers.

Map and Directions

New London County Septic & Excavation20 Lorenz Industrial Pkwy, Ledyard, CT 06339

Other Septic Companies in Southeastern Connecticut County

Frequently Asked Questions

What services does New London County Septic & Excavation offer?

Published on their website: Septic Tank Pumping.

How is New London County Septic & Excavation rated?

4.8 stars from 8 Google reviews.

Sources and Dates

  • Company website · 11 Sept 2026
  • Google Business Profile · 30 Aug 2026
  • Google Maps · 30 Aug 2026

Before You Call

The last decision is when to book the tank in. If the previous pump-out has faded into a guess, one call sets up the next visit, and it is fair to ask what the crew checks while the tank is open.