Allied Septic & Drain LLC in Manchester, NH

Response from the owner

Thank you so much for the wonderful 5-star review, Amy! We really appreciate you choosing Allied, especially when you were left needing a porta potty at the last minute. We’re glad we were able to get a unit to you on the day you needed it and make one less thing you had to worry about before your event. And we’ll definitely pass along your kind words to Paul! He takes pride in making sure each unit is clean, properly placed, and ready for our customers and their guests. Thank you again for trusting us when you needed a last-minute solution. We’d be happy to help with your next event! Keep It Flowing! 💧

Response from the owner

Thank you so much for the incredible 5-star review, Steven, we truly appreciate it! “As you do and do as you say” is something we believe in very strongly at Allied. If we tell a customer we're going to do something, we believe it should be done, and done right. We're glad you felt that throughout your experience with us. Taking the time to explain things in a way that actually makes sense, going the extra mile when needed, and making sure our customers are in a good place before we leave is simply how we believe service should be. Your comment about “service as it used to be” really means a lot to us. That's exactly the kind of company we're working to build, one where customers are treated like neighbors, not numbers. Thank you for trusting Allied Septic & Drain and for recommending us without hesitation. We truly appreciate your business! Keep It Flowing! 💧

Response from the owner

Thank you so much for the 5-star review, Kari, we truly appreciate it! We're glad we could provide you with an honest second opinion regarding your septic leach field. We know septic repairs and replacements can be major investments, so when a customer calls us for another perspective, we take that responsibility seriously. Our goal isn't to sell work that isn't needed. It's to give customers an honest assessment, explain what we're seeing, and help them make an informed decision about their system, even if that means telling them they don't need to spend money right now. Hearing that our honesty earned us another customer means more to us than we can say. Thank you for giving Allied Septic & Drain the opportunity and for trusting us with your septic system! Keep It Flowing!💧

Response from the owner

Thank you so much for the incredible 5-star review, Kendall, we truly appreciate you taking the time to share your experience! We understand how stressful it can be when an issue at your business suddenly becomes an emergency, especially when it involves a grease trap that hasn't been properly maintained for some time. Our focus was simply getting there as quickly as possible, assessing the situation, and helping get everything back under control. Thank you for mentioning the way our team explained everything throughout the process. Grease traps can be confusing, and our job isn't to make anyone feel bad about what happened, we're there to solve the problem, explain what we found, and help you understand what can be done moving forward to prevent another emergency. We're glad we could get everything thoroughly cleaned and taken care of efficiently. More importantly, we're grateful that you felt you were treated with honesty, respect, and kindness throughout the process. Thank you again for trusting Allied Septic & Drain with your business when you needed help. We're honored to have earned your future business and truly appreciate your recommendation! Keep It Flowing!💧

Response from the owner

Thank you so much for the incredible 5-star review, Andrew, we truly appreciate it! I'm especially glad we were able to help you troubleshoot the issue and get a better understanding of what was going on before coming out. Sometimes a little guidance can help a homeowner understand the situation, and we believe being knowledgeable should include being willing to share that knowledge, not just showing up, fixing something, and leaving. Taking the time to explain how a septic system works, what to watch for, and how to properly maintain it has always been important to us. We want our customers to feel more confident about their systems after we've been there than they did before we arrived. Thank you for recognizing the responsiveness and care our team puts into every customer experience. Your recommendation, and your willingness to refer your friends and family, means a tremendous amount to us. Thank you again for trusting Allied Septic & Drain! Keep It Flowing!💧