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Tidy Tank Plumbing, Sewer & Septic in Johnsburg, IL

4.3 from 8 Google reviewsOpen 24 hours, seven days a week5 services found on their website
3218 N Richmond Rd Unit 4, Johnsburg, IL 60051(815) 363-0026tidytanksepticservice.com/ opens in a new tab
Tidy Tank Plumbing, Sewer & Septic

Septic Services in Johnsburg

Quoted from the website of Tidy Tank Plumbing, Sewer & Septic, read 15 Sept 2026.

  • Outlet Baffle

    During this step, we may check: Tank condition Operating liquid level Visible cracks or damage Outlet baffle condition, when accessible Signs of backup or poor flow Possible blockages between the home and tank We may also ask you to flush toilets before we the system.

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  • Sewage Backup

    A sewage backup can occur in the lowest drains first and is a clear indication of a serious issue in the sewer system.

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  • Hydro-Jetting

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  • Septic System Installation

    How long does a septic system installation take? The schedule depends on the system design, permit and inspection requirements, site access, weather, excavation conditions, and project complexity.

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  • Septic Tank Pumping

    Tidy Tank Plumbing, Sewer, and Septic provides professional septic tank pumping services for homeowners in Crystal Lake, McHenry County, Lake County, and nearby communities.

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Septic Service Categories

These are how Google lists the business, not proof of a service offered.

Septic system servicePlumber

Hours

Open 24 hours, seven days a week

Google Reviews

4.3 8 Google reviews
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  1. notmessin16

    April 2026

    They have a ai answering service dont even take the time to answer the phone for customers shows how much they care. Cant even talk to a real person

    Response from the owner

    Thank you for taking the time to leave a review. We appreciate your feedback. We want to clarify that our use of an AI answering service isn’t about avoiding customer calls, it’s actually in place to ensure every call is acknowledged, especially during high call volumes or after hours. When our team is assisting other customers, the AI system helps capture your information so we can follow up as quickly as possible, rather than having calls go unanswered or straight to voicemail. Our customer service representatives do their best to return calls promptly, but there are times, especially on busy days like Mondays, when call volume is higher than usual. We’re always working to improve the experience and make it easier to connect with a live team member, so we appreciate you taking the time to share your feedback.

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  2. Dave M.

    February 2026

    By far the worst customer service I’ve had ever in my life and I’m 57. The guy was so rude on the phone would not let me talk at all or ask a question just some rich guy that took over the other company and don’t know what he’s doing and way overpriced literally double of almost anybody else in Lake County insane good luck with your new business

    Response from the owner

    Hi Dave, thank you for taking the time to leave your feedback. We are truly sorry to hear about your experience, this is absolutely not the level of service we strive to provide, and we sincerely apologize that you felt disrespected during your interaction with us. Every customer deserves to be heard and treated with respect, and we take this very seriously. We would love the opportunity to learn more about what happened and make this right. Please give us a call at your earliest convenience so we can gather more details and look into this further. We hope to speak with you soon.

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  3. Mary W.

    April 2025

    Dan and Caleb of B-N-K plumbing came and quickly assessed the problem with my water heater, fixed it and helped me with a solution to avoid the same issue in the future!! Great work - I highly recommend B-N-K!

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  4. Stephen M.

    March 2025

    Very knowledgeable team.

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  5. Ashley W.

    March 2025

    We had the pleasure of having Brendan come out and help us fix our water tank - replace a valve. He was so fast and efficient! Super kind and great energy. Very thankful they were able to come out so quick!

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Map and Directions

Tidy Tank Plumbing, Sewer & Septic3218 N Richmond Rd Unit 4, Johnsburg, IL 60051

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Other Septic Companies in McHenry County

Local Ground

Around Johnsburg, the main drain-field limit is bottom-layer seepage: water moves through the soil too fast to treat effluent before it reaches groundwater. Site conditions on any one lot can differ from the map. See the Johnsburg city page for the full soil profile.

Frequently Asked Questions

What services does Tidy Tank Plumbing, Sewer & Septic offer?

Published on their website: Outlet Baffle, Sewage Backup, Hydro-Jetting, Septic System Installation, Septic Tank Pumping.

How is Tidy Tank Plumbing, Sewer & Septic rated?

4.3 stars from 8 Google reviews.