Payless Sewer & Septic in Alexandria, IN

I had Payless out to do some septic work. It did not fix the problem after them being there 3 different times. They charged me $11,000. I just had another company out and they told me what Payless charged me 11,000 for they would have charged me $2,500. I’m in the process of suing them. Would NEVER recommend this company.

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My wife called for a quote on replacing a sump pump. The person they sent out for a quote thought my wife was dumb or just didn't want to do it. Anyway, we did it ourselves in less than an hour. (I wanted to hire someone because I get too tired sometimes) He quoted us $1800!!! My wife was asking herself if that was really happening? LMAO yeah you're lazy or crooked. Thanks for giving me the kick in my butt to not depend on this company. 👍

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Results may vary, was quoted an astronomical amount (12K) to fix my septic problem spring of 2025. They gave a pathetic solution that would have "decorated" my backyard with several of those big ugly green candy cane shaped vent pipes. Mr. Rooter in Muncie fixed the issue permanently for less than 2K and I couldn't be happier with Mr. Rooter!

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And they left rats in my yard and my neighbor's yard

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15-20 yrs ago they replaced my sewer line from the house to the road. This should have lasted me my entire lifetime, however it was replaced again yesterday. The unfortunate part was what was found when my yard was dug up, nothing was up to code even for 20 yrs ago. It was obviously never inspected… there were sooo many issues caused by their “cheap” ways. Not only did they do a crap job they left a ton of trash in the trench and buried it, even their McDonald’s trash !!

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