John Murray Plumbing in Canyon Country, CA

ZERO stars. Extremely disappointed with their customer service. I called to schedule a simple service request to have the water and drain hoses hooked up on my dishwasher. They completely refused to even schedule the job. It is incredibly frustrating that a local plumbing company won't help a customer with basic plumbing maintenance.

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I used John Murray because my condo Complex uses them and we have pretty bad pipes. So I called them for a leak from my shower upstairs. The sent a very nice man over who showed up on time and was very professional. After 2 hours he determined that the shower vaulve was leaking. 2 hours seems like a long time. I did tell him that I had replaced the bath overflow and thought I had messed that up. It turns out I was wrong and the issue was the shower valve. So I said ok go ahead and replace it.

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Tried to scam my elderly mom by telling her they no longer make 30 gallon water heaters (which they do) and instead she would need it totally relocated across the house making it a very expensive job. Will not be using or recommending this company to ANYONE!!

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A big thank you to Casey, not just for expertly repairing a leak on short notice, but for your wonderful customer service, and making my mom smile in a stressful situation. It’s because of pros like Casey that we’ve been a loyal John Murray customer for almost forty years. I can’t say enough good things - thank you!

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When another plumber fell through, this company sent someone right away, fixed my problem immediately, and made recommendations for the future in a very non-pressure way. Absolutely amazing! I definitely recommend!

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