Gene's Plumbing Services, Inc in Edinburg, VA

I've used them 3 times & their service was very good until the last time. In April they did a job & I paid the guys when they left in the amount they gave me. Few days later they email an invoice for the say work for 52.00 less then what I paid. Repeated calls go unreturned so I finally stopped in the office & met with Gene. After talking to the girl at the bank we both use, he agreed they were paid,and that I was over charged originally. He said he would have a girl write a check & send it out. That was 8/11 and still no check. 5 mths. & can't get a simple refund of 52.00.

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We called when our service tech did not show up. We were informed her had a personal emergency and had to leave. They assigned a different plumber for a later date. Wyatt had to move our main water line, install shut off valves and install a whole house water filter. He was thorough and did a complex job in much less time than we expected. Despite the scheduling snafu the work was excellent.

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It was 9:06pm on Sunday, specifically memorial day weekend, when I called. Within less than 15 minutes I got a call back from the sweetest person, Jill, saying they’d be able to service ASAP, either tonight or tomorrow. As I’m typing this, it’s almost 11:30pm, and Nick (awesome guy) has already been here and left and our single toilet in a three person household is back to fully functioning. They were incredibly kind and understanding, and the prices are entirely reasonable for an emergency call this late on a holiday weekend. 100/10 recommend. Thank you, again, to both Nick and Jill.

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Excellent service! Came out to look at my pressure tank issue same-day. They diagnosed the issue and explained the situation clearly. Installed a new pressure switch and gauge. Very reasonable fees! I’m so impressed with the service, thank you!!

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nick came out this evening to fix my leak in my well pump in the basement. nick did a good job and even cleaned up beyond himself and explame everything he was done

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