A-1 Septic Service & Excavating in Franklin, IN

Excellent service and pleased with the job. Casey was great and explained everything in detail and was clear about the pricing. Tank hadn't been serviced in many years and was hard to find.

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I was not very impressed with their service. The guy that performed the clean out was not very knowledgeable and was on the phone more than actually working. I was charged over double the original $325 clean out fee due to extra gallons. However, I was outside the whole time and was not made aware of how much was being pumped out nor was I ever told the cost of pumping out extra gallons. On top of that I helped dig out and find my septic lid which took no more than 15 min and I was charged for 30 min of dig work.

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I can’t say enough about this company. He went above and beyond to help up. We was new to the house. He helped us find the septic and gave us good advice. Even went out of his way and got us done while closed. I highly recommend this company. Thank you Greg and your company..

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I have nothing but wonderful things to say about this company. Denae, Casey and Greg are incredible at what they do. Very knowledgeable, upfront about what you do and don’t need to spend money on, and I always feel like they put the client first. I’ve never seen someone make jokes while literally pumping poop, but Casey does and brings such a positive mood to the job with him. I’ve called them for several houses over the years and I will continue to do so. Very pleased!!!

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Casey did a wonderful job. On time. Courteous. Professional. Good job of explaining the work being done. Thanks!

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